Many services are available online or via phone. There may be some instances of prolonged wait times on permits and other document requests due to modified staffing configurations. Hours and service delivery is subject to change as circumstances are evolving. 

There are limited in-person services available at City Hall and the library, please be prepared to wear a mask during the length of your visit.

For a full list of departmental contacts, click here.

Virtual Services

The City offers a variety of services that are available 24/7. Click here for FAQs regarding services offered during the holidays. 

Waste Hauler Transition Information:

www.toakstrash.org

Payments:

Parking Ticket Payment

Disabled Parking Placard Violation Cancellation

Water Payment Portal

Business Licenses:

License Information

License Renewal

Building and Planning (Community Development):

Building Permits (Includes Construction and Demolition Permits)

Code Compliance Forms

Planning Application

Other Services and Information:

Animal Control

City Emergency Management

Construction and Demolition Permits

Household Hazardous Waste

Municipal Service Request

Utility Permitting, Grading & Encroachment Permits

Ventura County Emergency Services