A new app, Mobile Citizen, is now available to download to your smartphone to report incidents around the City. Fallen trees, branches, graffiti, and more can be submitted through this user-friendly app.
If you have the ConnecTO app, it will be deactivated and no longer
accept requests as of May 11, 2022.
For emergency requests, call 805-449-2499.
Have you ever wanted to quickly report an issue – like a pothole or landscape problem – but didn’t know which phone number or email to use? That’s why we have MaintStar Mobile Citizen, a simple, convenient tool that puts City Hall at your fingertips. You can submit a request using the Service Request button above. You can create an account to track the status of your request, or make a report anonymously.
Please be safe. Don't endanger yourself if you elect to photograph or document a concern.