To provide quality, safe, environmentally responsible, and cost effective coordinated transportation services that enhance the quality of life in the Thousand Oaks community and surrounding areas. Adopted 3/8/17.
Who We Are
Thousand Oaks Transit (TOT) operates four local bus routes and one commuter bus route serving Thousand Oaks, Newbury Park, and surrounding areas. All of our buses are powered by clean burning natural gas and maintained to the highest quality. Using the bus is an inexpensive and environmentally responsible way to travel. The bus routes are designed to provide service to major shopping centers, schools, hospitals, parks, and public facilities. Our buses are equipped with free WiFi service, security cameras for your safety, and bike racks for your convenience.
Thousand Oaks Transit received a Small Operator Award from The California Transit Association as the Transit Agency of the Year 2016.
Fun Facts Q &A
What is the total number of bus stops for all of TO?
What do you do with old/retired buses?
Bus and DAR vans that are owned by the city go to public auction once they have reached their useful life.
How many bike riders use the buses in a month?
300-400 bikes are transported on buses monthly
What type of engine is in the buses?
Cummins 280 HP, in-line 6 cylinder engine, running on compressed natural gas (same basic engine block you find in semi-trailer trucks, just engineered to run on CNG instead of diesel).
How often are the buses checked for items left behind?
Do your buses have location transponders like planes?
The buses have various pieces of equipment on board that use GPS and we do track the location of all buses and DAR vehicles in real-time.
How many buses does TOT operate?
11 for TOT service plus 10 others for or partner agencies.
What is the average lifespan of a bus - how often are they replaced?
Varies by type but the heavy buses on most of our routes have a useful life of 12 years or 500,000 miles minimum.
How many vans does the TOT operate?
19 for TOT service plus 11 others for our partner agencies.
How many tires does TOT go through every year?
# of tires annually = 118 purchased 1/1/15 - 12/31/15 at a cost of $40,288.18.
How many miles do all the buses drive on an annual basis?
The buses and vans used for TOT bus and Dial-a-Ride service accumulate nearly 1,250,000 miles annually.
What is the most traveled destination?
What is the average distance between stops?
About .7 miles between stops on average.
What is the most unusual item left on a bus?
(Most common) items are keys and cellular phones.
What happens to lost and found items that go unclaimed?
They are donated to charity after being held for 30 days.
How many years has TOT been operating?
TOT was authorized by City Council action in September 1982, but the City has been operating some form of bus service since 1976, so this 2016 was our 40th anniversary.
How many riders are served every year?
Approximately 160,000 ride TOT buses and 90,000 ride the Dial-a-Ride service. If you include all rides provided including our partner agencies, the total ridership is over 400,000 annually.
How many people work for TOT?
City employs two full-time staff for transit operations and another 10-12 employees work on some aspect of transit as part of their job duties (mechanics, clerks, accounting staff, etc.). Our contractor employs about 65 staff.
What are some of the least known jobs held by TOT employees?
One bus driver (and his wife) keeps all of the buses and vans detailed. Each bus and van gets a weekly interior detail and an exterior detail every 30 – 90 days depending on the vehicle.
How often do the vehicles go in for maintenance?
The heavier vehicles (buses and large Dial-a-Ride vans) are inspected monthly (as required by the CHP) and maintained according to manufacturer recommendations, usually every 7,500 miles. The lighter vans are typically in for maintenance at least once monthly, or every 5,000 miles, whichever is first.
How many drivers are there in the TOT family?
The contractor employs about 40 drivers.
What happens if the bus breaks down during a ride?
A replacement vehicle is dispatched from the Transportation Center and a mechanic is called to the scene to access the issue. Depending on the nature of the problem, the bus will be driven back or towed back.
What happens if the bus gets in an accident?
A road supervisor or manager is dispatched to the scene as is law enforcement. City is also notified and a replacement vehicle is dispatched immediately. There is A LOT of paperwork!
What does it take to be a TOT driver?
Drivers have to have a clean driving and criminal record, be drug tested and subject to random testing, have a Class “B” license with several additional endorsements and complete a minimum of 80 hours of classroom and over the road training. Most of our bus drivers have previous experience driving other types of buses and heavy vehicles and our Dial-a-Ride drivers are subject to the same training as the bus drivers so they can drive everything from the small 3 passenger vans to our largest 20 passenger vans.
- Regional Transportation
- City Services
- Transportation Development Act (TDA) Triennial Performance Audit