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General Information

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Thousand Oaks Transportation Center Temporary Service Hours of Operation due to Covid-19: Transportation Center Lobby: Closed until further notice; Lobby sales window bus/dial-a-ride pass sales: closed until further notice. Bus Information line (805) 375-5473: Weekdays 5:30 a.m. to 5:30 p.m., Saturday 7:30 a.m. to 4:30 p.m. Dial-a-Ride Reservation line (805) 375-5467: Weekdays 5:30 a.m. to 5:30 p.m., Saturday 7:30 a.m. to 4:30 p.m. Service Hours with advanced reservation: Weekdays 6:00 a.m. to 5:00 p.m., Saturday 8:00 a.m. to 4:00 p.m. Last scheduled pick-up: Weekdays 4:30 p.m., Saturday 3:30 p.m.


Planning Your TripBus schedules are available at: Thousand Oaks Civic Arts Plaza (2100 E. Thousand Oaks Blvd. available at main lobby or 1st floor Public Works). Grant R. Brimhall Library (1401 E. Janss Rd.), Newbury Park Branch Library (2331 Borchard Rd.), Goebel Adult Community Center (1385 E. Janss Rd.), The Oaks Mall Information Desk (350 W. Hillcrest Dr.), and Thousand Oaks Transportation Center (265 S. Rancho Rd.). Click here to download T.O. Transit Brochure.


Public Notice of Rights Under Title VI

The City of Thousand Oaks operates its programs and service without regard to race, color, and national origin in accordance with Title VI of the Civil Rights Act. Any person who believes she or he has been aggrieved by any unlawful discriminatory practice under Title VI may file a complaint with the City by calling, (805) 449-2400 or at totransit@toaks.org. If information is needed in another language, contact (805) 449-2400.


Wheelchair Accessible

 All Thousand Oaks Transit buses and vans are wheelchair accessible and boarding ramps can be lowered for passengers who have difficulties boarding. Depending on the type of bus, you will be able to board and disembark by either the front or center doors. Your driver will instruct you on which to use.


Lost and Found

Items left on the bus will be turned into the administrative office at the Thousand Oaks Transportation Center as soon as the bus makes a stop at that location. For buses that do not stop at the Thousand Oaks Transportation Center, items found will be turned in no later than 7:00 a.m. the next day. 


Parking at the Transportation Center

For convenience to your commute experience and to making connections to other local and regional public transit, parking is available at the Thousand Oaks Transportation Center (TOTC) every day on first come first served basis. Commuters can park at the lower and upper lots dedicated for vehicles. Under no circumstance should any vehicles be seen parking at the bus parking or the loading areas. Users should follow appropriate signage while using the parking lot, for correct entry and exits.

Organizations or individuals using Vanpools that want to park at the TOTC will need to receive prior approval from the City staff for designated spaces.

Parking is limited to 96 hours, any time vehicles are left after the posted limit is at the owners expense. The city does not closely monitor parked vehicles. Vehicle owners should ensure vehicles are secured properly and at all times while parked at the TOTC.

For more information call 805.449.2400 or email TOTransit@toaks.org

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TOTransit@toaks.org | Transportation Center: 265 S. Rancho Road
Bus: (805) 375-5473 | Dial-A-Ride: (805) 375-5467