Thousand Oaks Transit is closely monitoring the situation regarding novel coronavirus (COVID-19) as the safety of our riders is our highest priority. Please monitor this page, as well as our social media channels, for the latest updates on the precautions we are taking against this virus.
Information From Thousand Oaks Transit
January 28, 2020, 7:00 a.m.
Due to the lifting of the Governor Stay-at-Home directives, Thousand Oaks Transit is no longer restricting Dial-A-Ride services to essential trips. Dial-A-Ride trips continue to be limited to one rider plus one caretaker (no guests) and face coverings are required.
December 7, 2020, 9:00 a.m.
Thousand Oaks Transit (TOT) is implementing restrictions on all Dial-A-Ride services operated by TOT, effective Tuesday, December 8, 2020 and until further notice.
Consistent with the Governor’s Stay-at-Home directives, Dial-A-Ride services will only be offered for essential goods and services or for work rides for essential workers. Eligible rides include: rides to grocery stores, medically related rides, and shopping for sanitation and other essential supplies.
All riders wishing to book a ride will need to self-certify at the time of booking the rides is for an essential need or service as defined by the Governor’s directive.
Those riders on subscriptions will be contacted by reservations staff regarding the status of their subscription ride.
July 3, 2020, 6:00 a.m.
In the effort to keep our community safe by social distancing and wearing face coverings in public, eating and drinking is prohibited while on board. Use of face covering is required at all times. If you need a mask, please request one from your driver.
June 29, 2020, 6:00 a.m.
In accordance with the County Health Department requirements, all riders are required to wear a face mask while on board buses and Dial-A-Ride vehicles. If you do not have a mask, please ask your bus or Dial-A-Ride driver to provide you one.
June 1, 2020, 6:00 a.m.
Effective Monday, June 1, 2020 all Thousand Oaks Transit services have resumed normal service. Social distancing will be observed and use of face masks are strongly encouraged.
May 8, 2020, 8:25 a.m.
Effective Monday, May 18, 2020, Kanan Shuttle will resume service on a non-school day schedule. Social distancing guidelines will be followed and use of a face mask or covering is required. Please click here for more information on Kanan Shuttle.
May 4, 2020, 8:00 a.m.
Local Dial-A-Ride, ECTA InterCity Dial-A-Ride, and Agoura Hills Dial-A-Ride have extended their hours. Please click here for more information.
Dial-A-Ride local, ECTA InterCity Dial-A-Ride y Agoura Hills Dial-A-Ride han extendido sus horarios. Por favor haga clic aquí para más información.
本地Dial-A-Ride，ECTA InterCity Dial-A-Ride和Agoura Hills Dial-A-Ride延长了工作时间。 请点击这里了解更多信息。
April 29, 2020, 5:15 p.m.
Thousand Oaks Transit local bus service will resume effective Monday, May 4, 2020. Service hours will be 8 a.m. - 6:00 p.m. Please click this link for more information.
El servicio local de autobuses de Thousand Oaks Transit se reanudará a partir del lunes 4 de mayo de 2020. El horario de atención será de 8 a.m. a 6:00 p.m. Haga clic en este enlace para más información.
April 20, 2020, 1:00 p.m.
Thousand Oaks Transit local bus service remains suspended through at least Monday, May 4. Limited bus services in town and connecting regional bus services remains available on VCTC Intercity 101 and East lines, Metro 161, and Commuter Express 422/423 lines on reduced schedules. See each agencies’ website for schedule information.
El servicio local de autobúses de Thousand Oaks Transit permanece suspendido al menos hasta el lunes 4 de mayo. Los servicios de autobúses limitados en la ciudad y los servicios de autobúses regionales de conexión permanecen disponibles en las líneas VCTC Intercity 101 y East, Metro 161 y Commuter Express 422/423 en horarios reducidos. Consulte el sitio web de cada agencia para obtener información sobre horarios.
在至少5月4日星期一之前，千橡公交本地巴士服务将保持暂停状态，VCTC Intercity 101和East线，Metro 161和Commuter Express 422/423线的市镇有限的公交车服务和连接区域的巴士服务将以减少的时间表提供。 有关时间表信息，请参见每个代理商的网站。
April 16, 2020, 11:15 a.m.
If your validated bus passes affected by the COVID-19 local bus service suspension, please click this link for more information.
Si su autobús validado pasa afectado por la suspensión del servicio de autobús local COVID-19, haga clic en este enlace para obtener más información.
April 1, 2020, 4:30 P.M
Effective Monday, April 6, service on the Kanan Shuttle is being temporarily suspend until further notice. Click this link www.toaks.org/departments/public-works/transit/kanan-shuttle for information about transportation alternatives for Oak Park residents.
March 26, 2020, 4:20 P.M.
Beginning Monday, March 30, 2020, Moorpark City Transit will be operating a reduced bus schedule. Temporary bus schedules have been posted at each bus stop. Please refer to Moorpark City Transit's website for more details.
March 23, 2020, 8:46 A.M.
ECTA Intercity DAR services will operate reduced hours effective Wednesday, March 25. New hours will be 6:00 a.m. – 5:00 p.m. Monday – Friday, 8:00 a.m. – 4:00 p.m. Saturday. Riders wishing Monday service must make their reservation no later than 4:30 p.m. the prior Saturday.
Customer service and ride reservation hours are being reduced. Effective Wednesday, March 25, reservations and information will only be available until 5:30 p.m. Monday – Friday. Previously announced hours for Saturday and Sunday remain in effect, Saturday 7:30 a.m. – 4:30 p.m., Sunday no service.
March 19, 2020, 4:16 P.M.
ECTA InterCity Dial-A-Ride is operating its normal hours but has suspended fare collection temporarily. If you require a ride on Mondays, please make sure and make your reservation no later than 6:30 p.m. on Saturday. Our office will not be open Sundays until further notice to take reservation calls.
Seniors, we are maintaining our early morning Dial-A-Ride hours so you can take advantage of special store hours to do your grocery shopping. We have also temporarily increased the bag limit to 10 bags per rider. Our drivers will assist you loading them in the vehicle and taking them to the door, but the driver may not enter your residence under any circumstances.
We are requesting all Dial-A-Ride riders for all services heed local directives to avoid unnecessary travel and contact with others. Local Dial-A-Ride for Thousand Oaks and Westlake Village may decline rides that are not for essential goods and services. Please make reservations only for medical related trips, grocery stores, and other stores that sell essential goods. We are giving priority to medically necessary rides, rides to grocery stores and pharmacies.
We have suspended collection of fares on local Thousand Oaks, Westlake Village and unincorporated area Dial-A-Ride until further notice. At this time, riders in Moorpark are still required to pay fares.
Help us ensure that we can make service available to all that need it by making your ride reservations as early as possible, preferably the day before. Please notify us as soon as possible about cancellations and time changes. We will attempt to accommodate all change requests, but due to limited staffing, we may have to decline certain reservation changes.
March 18, 2020, 2:20 P.M.
Effective Saturday, March 21, Thousand Oaks Transit is suspending all local bus services through at least Monday, April 6. Limited bus services in town and connecting regional bus services will be available on VCTC Intercity 101 and East lines, Metro 161, and Commuter Express 422/423 lines.
Effective Friday, March 20, local Thousand Oaks Dial-a-Ride services hours are being reduced as follows: Monday – Friday, 6:00 a.m. – 5:00 p.m., Saturday 8:00 a.m. – 4:00 p.m. There will be no Sunday Dial-A-Ride service.
Effective Friday, March 20, rides on Dial-A-Ride will only be accommodated for those rides deemed essential. Approved rides include trips to medical facilities, pharmacies, grocery stores, and other retail locations selling essential hygiene and sanitation products. All riders are asked to consider deferring trips whenever possible to ensure all users have an equal opportunity to use the service for basic needs.
Effective Thursday, March 19, we are suspending collection of fares on the Dial-A-Ride service until we resume normal operations.
A partir del sábado 21 de marzo, Thousand Oaks Transit suspenderá todos los servicios de autobuses locales hasta al menos el lunes 6 de abril. Los servicios de autobuses limitados en la ciudad y los servicios de autobuses regionales de conexión estarán disponibles en las líneas VCTC Intercity 101 y East, Metro 161 y Commuter Express 422/423 líneas.
A partir del viernes 20 de marzo, las horas locales de servicios de Thousand Oaks Dial-a-Ride se reducirán de la siguiente manera: lunes a viernes, 6:00 a.m. a 5:00 p.m., sábado de 8:00 a.m. a 4:00 p.m. No habrá servicio dominical Dial-A-Ride.
A partir del viernes 20 de marzo, los viajes en Dial-A-Ride solo se acomodarán para aquellos viajes que se consideren esenciales. Los viajes aprobados incluyen viajes a instalaciones médicas, farmacias, supermercados y otras tiendas que venden productos esenciales de higiene y saneamiento. Se les pide a todos los pasajeros que consideren diferir los viajes siempre que sea posible para garantizar que todos los usuarios tengan la misma oportunidad de usar el servicio para necesidades básicas.
A partir del jueves 19 de marzo, estamos suspendiendo el cobro de tarifas en el servicio Dial-A-Ride hasta que reanudemos las operaciones normales.
从3月21日星期六开始，千橡运输公司将至少在4月6日星期一暂停所有本地巴士服务。VCTCIntercity 101和East线，Metro 161和Commuter Express将提供镇上有限的巴士服务和连接区域巴士服务。 422/423线。
March 17, 2020, 6:40 P.M.
The Thousand Oaks Transportation Center administration building will be closed to all patrons starting at 7:15 p.m. Tuesday, March 17, 2020. In response to the Ventura County Board of Supervisors decision to close all County facilities to the public, the City of Thousand Oaks will also temporarily close all our City facilities to the public effective Wednesday, March 18, 2020. The closure will extend for two-week intervals, at which time the need for continued closure will be assessed. All transit services are still available.
March 13, 2020, 10:23 A.M.
Although schools throughout Ventura County have announced temporary closures as have many public facilities, local bus service in Thousand Oaks is continuing to operate as scheduled. We are asking passengers to exercise good hygiene and practice social distancing while on board the bus.
Due to announced school closures in Oak Park, for the week of March 16-20 the Kanan Shuttle will be operating on the non-school day schedule. Trips listed in red on the timetables will not operate this week.
Aunque las escuelas en todo el condado de Ventura han anunciado cierres temporales al igual que muchas instalaciones públicas, el servicio local de autobuses en Thousand Oaks continúa operando según lo programado. Les pedimos a los pasajeros que ejerzan una buena higiene y practiquen el distanciamiento social a bordo del autobús.
March 13, 2020, 8:43 A.M.
Until further notice, transportation to and from the Goebel Adult Community Center is suspended due to its indefinite closure.
March 12, 2020, 9:41 A.M.
Over the past few weeks, we have been hearing a lot about the novel coronavirus (COVID‐19) that is raising health concerns across the globe. We are monitoring the situation closely, along with the transit operators across Ventura County. We are reaching out to you today to assure you that your safety remains our highest priority. We also wanted to share the steps we are taking to reduce health risks to riders:
Enhancing Cleaning: We have increased frequency of cleaning on our fleets and at Transportation Center to multiple times a day. We utilize recommended disinfectants to wipe down surfaces and equipment, with specific emphasis on high touchpoints. Increasing Supplies of Antibacterial Products: We have increased available supplies to staff and drivers, such as antibacterial hand‐sanitizer, wipes, and made them available throughout employee workspaces. Reinforcing Good Hygiene Practices: We are sharing with employees and passengers the best ways to prevent against communicable diseases, as well as implementing social distancing techniques, when possible. Materials are distributed throughout our operations.
Services are Running as Scheduled: Currently, our services are not affected by the coronavirus; however, should changing circumstances require us to adjust or cancel service, we will provide timely and detailed service information via email, our website, and social media.
Finally, here are tips on how riders can help keep themselves and the community healthy:
• Wash your hands frequently with soap and water for at least 20 seconds. If you can’t wash your hands, use hand sanitizers.
• When sneezing or coughing, use tissues and promptly dispose of them or cover your mouth with your sleeve or elbow.
• If you are feeling ill, please stay home until feeling better. Please do not use public transit services if you are ill.
• Instead of hugs and handshakes greet others with a toe tap, elbow bump, or wave.
If you would like more information on the coronavirus, please visit www.vcemergency.com Thank you for your cooperation in helping to keep our community healthy!
Help Protect Yourself and Others