Trash & Recycling - Residential Services

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Wondering what goes in what bin? Check out our Residential Recycling Guide to find out what goes where, and download our RecycleTO app where you can type in any unwanted item and it will tell you what to do with it.

See the links below for more information on trash and recycling programs:

Recycling and Trash Collection


Athens Services is the Exclusive City-contracted provider of weekly trash, recycling, and organics collection services in Thousand Oaks. For service questions or to initiate service, contact:

Click here for 2021 Residential Solid Waste Rates

Click here for 2022 Single-Family & Multi-Family w/ Individual Carts Solid Waste Rates

Solid waste service rates are set annually by City Council. For questions about solid waste service in Thousand Oaks contact the Public Works Department at or call (805) 449-7283

For holiday collection schedules click here.

Curbside Collection Guidelines

  • Trash, recycling, and yard trimmings carts may be placed out for collection service after 4:00 p.m. the day BEFORE your regular collection day, and up to 8am the day AFTER collection day. Municipal Code 6-2.503 requires that carts be stored out of general public view at all other times.
  • When putting carts out for collection, place them on the street against the curb, rolled curb, swale, or driveway approach so that the containers do not impede pedestrian or disabled accessibility on the public sidewalk or right-of-way (6-2.503a).
  • Set the carts at least three feet apart and six feet from parked cars, mailboxes, or other obstructions (see diagram below).
  • Cart handles and wheels should face toward your home.
  • Cart lids must be down for collection.
  • Carts may not be serviced if they are over-filled or exceed maximum container weight, are inaccessible, or contaminated with unacceptable material.
  • Carts must be filled so that material will fall freely when serviced.
  • To report a household not in compliance with the trash cart policy, fill out our online form. After a resident files a complaint about trash carts out, this is the City procedure: For first and second complaints about trash carts out, a postcard notification is mailed to the resident. Assuming the resident reads these notifications, they should then be in compliance. If the trash carts continue to be placed in public view other than during the allowable times, further investigation by the City will occur.

Additional Trash and Recycling Information

  • Senior Discount: Individuals at least 65 years of age that are head of household are eligible for a 10% reduction off the basic rate. For details, contact Athens Services at (833) 791-2377.
  • Service Level Discounts: Reduced levels of service are available for smaller households with limited waste collection needs. Contact Athens Services for additional information and to make adjustments to your service.

Learn more about the greenhouse gas emissions caused by solid waste disposal and strategies to reduce waste in Thousand Oaks.