Trash & Recycling - Residential Services

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Wondering what goes in what bin? Check out our Residential Recycling Guide  to find out what goes where, and download our RecycleTO app where you can type in any unwanted item and it will tell you what to do with it.

See the links below for more information on trash and recycling programs:


Recycling and Trash Collection

  • Waste Management and EJ Harrison are the exclusive City-contracted providers of regular recycling, trash and collection services in Thousand Oaks.  For service questions or to initiate service, contact your trash provider below.

    Waste Management (formerly GI Industries)
    Serving Thousand Oaks & Westlake Areas
    Telephone: (805) 522-9400
    Web Site: www.wm.com
    E-mail: cslosangeles@wm.com

Click here for Residential Solid Waste Rates
Solid waste service rates are set annually by City Council.   For questions about solid waste service in Thousand Oaks contact the Public Works Department at gogreen@toaks.org or call (805) 449-7283

For holiday collection schedules click here.

 


Curbside Collection Guidelines

  • Trash, recycling and yard trimmings carts may be placed at the curb after 6:00 p.m. the day BEFORE your regular collection day, and up to 12 midnight ON the day of collection. Thousand Oaks Municipal Code requires that carts be stored out of general public view at all other times.  To report a household not in compliance with the trash cart policy, please fill out our online form by clicking here. After a resident files a complaint about trash carts out, this is the City procedure: For first and second complaints about trash carts out, a postcard notification is mailed to the resident. Assuming the resident reads these notifications, he/she should then be in compliance. If refuse carts continue to be placed in public view other than the allowable times, subsequent complaints will be forwarded to the City's Code Compliance division for follow up.
  • When placing carts curbside, set them at least three feet apart and six feet from parked cars, mailboxes, or other obstructions (see diagram below).
  • Cart handles and wheels should face toward your home.
  • Cart lids must be down for collection.
  • Carts may not be serviced if they are over-filled or exceed maximum container weight, are inaccessible, or contaminated with unacceptable material.
  • Carts must be filled so that material will fall freely when serviced.


Additional Trash and Recycling Information

  • Senior Discount: Individuals at least 62 years of age that are head of household are eligible for a $3.00 reduction off the basic rate. For details, contact your service provider.
  • Service Level Discounts: Reduced levels of service are available for smaller households with limited waste collection needs.   Contact your service provider for additional information and to make adjustments to your service.