If you have an electrical emergency, call (800) 611-1911 and report your emergency. For additional information on rotating outages and Power Alert Emergencies, please review the information listed below.
Public Safety Power Shutoff Program - Southern California Edison (SCE)
The California Public Utilities Commission (CPUC) has approved a Public Safety Power Shutoff Program (PSPS) that allows SCE to shut off the power in high risk areas within their service territory to reduce fire risk associated with dangerous weather conditions. The PSPS could potentially impact all residential and business customers in Tier 2 (elevated risk) and Tier 3 (extreme risk) fire threat areas. A CPUC Fire Threat Map identifies all the high fire risk areas.
On Wednesday, October 10, at 6:30 PM , a Program Information Community Meeting on the PSPS will be held at the Moorpark Center in Moorpark.
Thousand Oaks Area Cooling Centers
If its hot and you need a local area to cool off, consider going to a local cooling center:
Thousand Oaks Alex Fiore Teen Center
1375 E. Janss Road (located off the 23 Freeway Janss exit, just east of the freeway). (Ages 12-17 Only) Hours of operation:
School Holiday & Summer Hours
Mon-Thu: 11:00 am - 9:00 pm
Fri-Sat: 11:00 am - 10:00 pm
Sun: 1:00 pm - 5:00 pm
Thousand Oaks Goebel Adult Community Center
1385 E. Janss Road (located off the 23 Freeway Janss exit, just east of the freeway).
Hours of operation:
Mon-Thu: 8:30 am - 9:00 pm
Fri: 8:30 am - 5:00 pm
Sat: 12 pm - 4:00 pm
Thousand Oaks Grant R. Brimhall Library
1401 E. Janss Road (located off the 23 Freeway Janss exit, just east of the freeway).
Hours of operation:
Mon - Thursday 11 am to 8 pm
Friday 10 am to 6 pm
Sat 10 am to 5 pm
Sun 12 pm to 5 pm
Newbury Park Branch Library
2331 Borchard Road (located off the 101 Freeway at the Borchard exit, south of the Freeway)
Hours of Operation:
Monday- Wednesday: Noon - 8PM
Thursday-Friday: 10AM – 6PM
Saturday: 10AM – 5PM
The Oaks Mall
344 W. Hillcrest Drive, Thousand Oaks (located off the 101 Freeway between Lynn Road and Moorpark Road).
Hours of operation:
Mon-Thu: 10 am - 9 pm
Sat: 10 am - 8 pm
Sun: 11 am - 7 pm
Visit Southern California Edison's (SCE) Rotating Outages Information for a list of communities and neighborhoods that may be affected by rotating power outages should it become necessary. Your Rotating Outage Group is located on your Edison bill. Summary Bill customers will find this information in the “Details” portion of their bill. For information on possible power outages during the summer month's, visit Inside Edison.
Advance Notice of Rotating Power Outages
Persons with health conditions placing them at increased health risk when outdoor temperatures reach extreme levels can now receive advanced notification when rotating power outages are scheduled to impact their neighborhood. Click on Application for Advance Notice of Rotating Power Outages for more information.
Cal-ISO (California Independent System Operator), the nonprofit agency that controls 75 percent of the State's transmission grid and secures power supplies for most of the State's consumers continually monitors the State electric system. When a significant imbalance between the supply and demand for electricity occurs, California ISO may issue an Alert, a Warning or a State 1,2, or 3 Emergency.
Cal-ISO informs SCE that operating reserves in the day-ahead market are forecasted at less than 7%, but plans to serve all customers unless loads are significantly higher or resources are lost.Cal-ISO informs SCE that operating reserves in the day-ahead market are forecasted at less than 7%, but plans to serve all customers unless loads are significantly higher or resources are lost.
Cal-ISO informs SCE that operating reserves in the hour-ahead market are forecasted at less than 7%, but plans to serve all customers unless loads are significantly higher or resources are lost.
Emergency Stage 1
Cal-ISO informs SCE that operating reserves are less than 7% in real time or are unavoidable. Consumers are urged to reduce their use of electricity voluntarily to avoid more severe conditions.
Emergency Stage 2
Cal-ISO informs SCE that operating reserves are less than 5 % in real time or are unavoidable. Cal-ISO can order SCE to curtail interruptible load ("voluntary interruptions"). If ordered to curtail interruptible load, SCE will implement CPUC-approved programs and tariffs in which customers have voluntarily agreed to have their service interrupted during such emergencies. These voluntary interruptions are intended to prevent more severe conditions.
Emergency Stage 3
Cal-ISO informs SCE that operating reserves are less than 1.5% in real time or are unavoidable. Cal-ISO can order SCE to curtail firm load ("involuntary interruptions"). If ordered to curtail firm load, SCE will implement CPUC-approved rotating outage plans in which controlled service interruptions (of about one hour) are rotated among groups of customers. These outages are intended to prevent more severe imbalance conditions, such as a total system collapse, and will be implemented until the Cal-ISO notifies SCE that the emergency has passed.
Light sources include candles in containers, hurricane lamps, flashlights, battery-powered or gas camping lights, fireplaces, wood stoves, and light-sticks.
DO NOT use candles, matches, or other open flames either during or after an earthquake.
Be sure to have an adequate supply of fuel or batteries, and a fire extinguisher. Store where easily accessible, safe, and away from children and pets.
Consider purchasing a solar-powered battery charger and rechargeable batteries. Battery-powered lighting is by far the safest.