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1. What do I do if my trash pick-up is the day that my street is scheduled to be closed?

Your scheduled service day will not change, but service may be earlier in the day. To ensure trash pick-up, please place your cans outside the night before. If you have any additional questions please contact your trash service provider: Waste Management – (805) 522-9400 or E.J. Harrison & Sons – (805) 647-1414

2. Will my mail service be interrupted?

Your mail service will not be interrupted; your delivery time may be delayed on the day your street is closed.

3. When will/Why wasn't my street included in this year's pavement program? My street has not received any treatment for several years. When is it scheduled to be resurfaced?

4. Why wasn't I notified of the construction happening on my street?

The City makes every effort to inform residents of upcoming street resurfacing. The project is announced in the newspaper, barricade signs are placed in affected neighborhoods with a website address for more information and written notifications are distributed to all residents by the contractor seven days prior to commencing. Additionally “NO PARKING/NO DRIVING” signs are placed for street closure a minimum of 48 hours before street closures occur.

5. I received a notice my street is scheduled for resurfacing, when is it going to happen?

The construction schedule is posted on this page and is updated regularly. For additional information email or call 805 449-2487 Schedules are subject to change: weather, equipment and material supply dependent.

6. Why didn't the contractor come on the day posted for "NO PARKING/NO DRIVING"?The contractor must post NO PARKING/NO DRIVING signs 48 hours in advance per contract with the City. The contractor places signs based on an average amount of material expected to be placed per day. Causes for delay may include but are not limited to: 

A. Weather – Many street materials are temperature dependent and cannot be placed if the ambient temperature is below 50⁰F and if the ambient temperature is above 100⁰F because the material placed will not cure properly. The pavement temperature must be above 55⁰F for the material to adhere. These conditions may cause delays in starting or finishing the scheduled streets for the day. 
B. Equipment Failure – The contractor is responsible for the maintenance and reliability of the equipment used to resurface streets. If equipment failure occurs, city staff works closely with the contractor to repair/replace equipment as soon as possible. This may cause delay, cancelation or rescheduling of selected streets.
C. Material Delivery – All materials placed on streets are delivered on a daily basis by truck to the contractor. Although the contractor’s objective is to get enough material for the scheduled streets, manufacturing plants are located outside Ventura County. Traffic plays a major role in the delivery process, which may cause delays, cancelation or rescheduling of scheduled streets. 
D. Material Production – Material orders are placed in advance by the contractor for scheduled streets. The contractor relies on the manufacturing plant to produce sufficient material based on orders, which may cause the delay, cancelation or rescheduling of scheduled streets.

7. Am I restricted from driving on my street when it is closed?

If your street is scheduled for closure, you may not drive on the street. It is closed for the placement of material and curing time of the material. Please park your car on an adjacent street not posted for closure. Driving on a wet street may cause damage to your vehicle and the City reserves the right to charge a resident for the repair of the street caused by driving through the material.

8. Can I have my car in my driveway on the day my street is scheduled for closure?

Yes, as long as you are not on the street and you don’t drive on the street before the street is opened and dry approximately 8am to 5pm. Driving on a wet street may cause damage to your vehicle and the City reserves the right to charge a resident for the repair of the street caused by driving through the material.

9. How long will my street be closed?

Approximately 8am to 5pm. Driving on a wet street may cause damage to your vehicle and the City reserves the right to charge a resident for the repair of the street caused by driving through the material.

10. I have a disability and it is difficult to move my vehicle to an adjacent street.
Contact the project manager, Michelle McCarty at or (805) 449-2477 with your concerns and to have arrangements made to accommodate your needs. 

11. Someone drove through the wet material and made a mess, what should I do?
Contact the Project Manager to report damage. Michelle McCarty (805) 449-2477. Please provide the following information:
A. Street name
B. Approximate house number/s or cross street
C. Date and time of incident

12. Is it normal for the road to be so rough? It seems to be falling apart and there is loose gravel.
The material will smooth out as it is driven on, this usually takes six months to a year. Additional street sweeping will be scheduled for areas that are resurfaced. 

13. Why is the existing curb ramp being replaced/reconstructed?
As of July 2013, the Department of Justice (DOJ) implemented new Americans with Disabilities Act (ADA) standards that mandate the path of travel to be ADA compliant. Curb ramp alterations are required to be made to streets as they're overlayed or resurfaced.

14. When will my street be striped?
The material must cure for a period of 14 days before the contractor can stripe the street. If additional street closures are necessary signs will be posted 48 hours in advance.

15. Why aren't my streets being paved? I pay property taxes and my streets look terrible.
The City receives various funds for projects each fiscal year. The funds used for road repair do not come from property tax, they are funded by gas taxes.