Show/Hide

Was your property impacted by the fires? Click here for local recovery information.

Visit www.venturacountyrecovers.org for countywide fire recovery information.

Utility Assistance Program

Print
Press Enter to show all options, press Tab go to next option

MainslideMaster7

Need Assistance With Your Water & Wastewater Bills?

The City of Thousand Oaks is introducing a new utility assistance program (UAP) for water and wastewater customers! The program provides a $10.00 bimonthly wastewater credit and a $20.00 bimonthly water credit for eligible residential customers. 

Who Is Eligible?

  • Any City of Thousand Oaks water and/or wastewater customers currently participating in the CARE program with Southern California Edison (SCE) or Southern California Gas (SCG) and own or rent a residential home in Thousand Oaks.

How Do I Start?

  • Complete the application form here
  • Scan and send (or bring in) a copy of your SCE or SCG bill showing CARE eligibility
  • There is NO COST to enroll
  • Your enrollment will begin after approval, and credit will be applied within 60 days.

You may also mail or bring application to:

City of Thousand Oaks
Finance/Public Service Division
2100 E. Thousand Oaks Blvd.
Thousand Oaks, CA 91362

 What Are The Conditions For Participation?

  • You must provide proof of eligibility in the CARE program with Southern California Edison (SCE) or Southern California Gas (SCG) . 
  • The water/wastewater bill must be in your name and match the name on the SCE or SCG bill.
  • The address must be your primary address.
  • Only residential Thousand Oaks water and/or wastewater customers are eligible for credit
  • Recertification will periodically be required
  • You must notify the City within 30 days if you no longer qualify