Water & Wastewater Billing

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The City of Thousand Oaks is one of two wastewater purveyors and one of four water purveyors serving residents and businesses in the Conejo Valley. The City-operated utilities are public enterprises managed by the Public Works Department, with utility billing and customer service managed by the Finance Department. The City serves approximately 38,000 wastewater customers and 17,000 potable water customers. 

 


 

The City of Thousand Oaks offers a variety of convenient ways to pay your City-issued utility bill including online, via automatic bill pay, at our convenient drop box location, and in-person at City Hall. View your account or pay your bill online by clicking HERE

Pay Your Bill

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UNCLAIMED PROPERTY REFUNDS

California Government Code 50050, et. Seq. provides that unclaimed utility payments which remain in the official custody of the officers of a local agency for three (3) years become the property of the agency. Please visit 

Please visit CLICK HERE to see the list of unclaimed utility payments have been in the possession of the City of Thousand Oaks (City) for over 3 years.  These utility payments are being maintained in the City’s General Water Fund and if not claimed, will become the property of the City on June 20, 2024. Claims are due June 19, 2024.


AFTER-HOUR EMERGENCIES

For after-hour urgent matters related to water and wastewater, please contact our Public Works Municipal Service Center’s standby personnel at:  (805) 449-2499.

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YTD Disconnect (Posting Required per SB-998): 36   |    2022 Calendar Year: 122