Virtual Counter

Share & Bookmark, Press Enter to show all options, press Tab go to next option

Counter Services Available In-person and Remotely 

City Hall is open from 7:30 am to 5:00 pm Monday-Thursday and Alternate Fridays 8:00 am to 5:00 pm.

Hours are subject to change so please check prior to your visit. Some services will not be available in-person yet, but will continue to remain virtual. Please review the chart below to see what services are currently available at the public counter. 

Public counter services are still being provided remotely via phone, email, or videoconference.  Limited appointments are available for services that cannot be conducted remotely. Thank you for your understanding.

How can we help you?

Schedule an Inspection

Schedule online via Click2Gov
> Schedule via telephone: call (805) 449-2500 and press 2
Visit the inspections page for more information

You will need your permit number to schedule an inspection. If you need assistance, call (805) 449-2500 during business hours and press 0.

Find Your Inspection Time Window

> View the inspection schedule on the inspections page

If you need assistance, call (805) 449-2500 during business hours and press 0.

Apply for a Building Permit or Ask a Permit Question

> Call (805) 449-2500 and press 3* or email
> Visit the building permits page for more information

To Check Building Permit Status, use Click2Gov and reference your address or permit/application number.

*Do not use this phone number or email for inspections.

Submit a Planning Project Application or
Ask a Zoning Question

> Call (805) 449-2323 or email
> Submit an application online through the Virtual Planning Counter
> Visit the planning applications page for more information

Apply for a Temporary Expansion Permit

> Instructions: Outdoor Dining Expansion
> Instructions: Business Expansion
> Complete the online application form

If you need assistance, call (805) 449-2323 or email

Get The COVID-19 Construction Site Guidelines

> Download the guidelines (updated January 11, 2021)

Free viewers are required for some of the attached documents.
They can be downloaded by clicking on the icons below.

Acrobat Reader Download Acrobat Reader Windows Media Player Download Windows Media Player Word Viewer Download Word Viewer Excel Viewer Download Excel Viewer PowerPoint Viewer Download PowerPoint Viewer