*** IMPORTANT UPDATE BELOW! ***

SERVICE UPGRADE ANNOUNCEMENT: The Virtual Counter has been replaced with TO/24, the City’s new enhanced and integrated virtual service system TO/24.  Moving forward we will have a different procedure and format for the report of residential building records.  We thank you for your patience and cooperation. For more information, please visit www.toaks.org/TO24.  

Per the City of Thousand Oaks Municipal Code, it is required for the seller (or authorized representative) of any improved real residential property, upon entering into an agreement of sale or exchange of said property with another party(ies) or entity, that, at the sellers expense, the seller provide the buyer with a report of residential building records for said property.

With our new virtual service system you will be able to access these reports via a self-service portal, and there will no longer be a cost for obtaining these reports.  Please click HERE to use our new Virtual Land Use System, TO/24!  You may create an account or use the public search functions as a guest.

To obtain a record of permits for an address, follow this user guide.

Alternatively, click on ‘Map’ on the webpage and enter the address in the search bar.  Click on the address, scroll through the records and click on the record number for more detail (or export the records to a spreadsheet).

Please note that there has been a change in procedure with regard to the ‘reinspection’ process which was used to close open/expired permits in the past.  Moving forward the permits will no longer be re-inspected, they will show the status of ‘expired.’

Welcome to TO/24!

For additional information, contact the Community Development Department at (805) 449-2339.

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