SERVICE UPGRADE ANNOUNCEMENT: The Virtual Counter has been replaced with TO/24, the City’s new enhanced and integrated virtual service system. Please be aware that no inspections may be scheduled over the phone. For more information, please visit www.toaks.org/TO24.

How to Schedule an Inspection: 

Inspections can now only be scheduled through your TO/24 portal.

Click HERE for a guide on how to schedule your inspection.

Find Your Inspection Time Window

View your Estimated Inspection Arrival Window on your TO/24 portal. 

Click HERE for a guide on how to access that information.