Emergency Declaration

 Declaration of Local Health Emergency 

Executive Orders

Executive Order - Delivery Hours

Executive Order - Moratorium on Evictions

Resolutions

Resolution 2020-011 (March 31, 2020) - Moratorium on Service Fees (Rescinded and superseded by Resolution 2020-049)

Resolution 2020-016 (May 26, 2020) - Moratorium on evictions (Rescinded and superseded by Resolution 2020-049)

Resolution 2020-049 (November 10, 2020) - Rescinding Moratorium on Commercial Evictions and Service Fees (Supersedes Resolution 2020-016 and 2020-011) 

If you’d like to speak at an upcoming public meeting, please fill out a speaker card here or contact the City Clerk department at (805) 449-2151 to make arrangements.

To view City Council meetings online, click here:

https://www.toaks.org/departments/city-council/agendas-minutes

City Hall is currently closed to walk-in traffic, some services are available by appointment only. There may be some instances of prolonged wait times on permits and other document requests due to modified staffing configurations. Hours and service delivery is subject to change as circumstances are evolving. 

If you must enter City Hall, please be prepared to wear a mask during the length of your visit.

For a full list of departmental contacts, click here.

Virtual Services

The City offers a variety of services that are available 24/7:

Payments:

Parking Ticket Payment

Disabled Parking Placard Violation Cancellation

Water Payment Portal

Business Licenses:

License Information

License Renewal

Building and Planning:

Building Permits

Code Compliance Forms

Construction and Demolition Permits

Planning Application

Other Services and Information:

Animal Control

City Emergency Management

Construction and Demolition Permits

Household Hazardous Waste

Municipal Service Request

Utility Permitting, Grading & Encroachment Permits

Ventura County Emergency Services

For information on specific groups, please see the following links: 

https://www.venturacountyrecovers.org/

https://www.toaks.org/residents/community-services/senior-adult-programs.

https://www.seniorconcerns.org/

https://www.consumer.ftc.gov/blog/2020/04/scammers-are-using-covid-19-messages-scam-people

If you're interested in donating supplies or funds, please visit www.toaks.org/createchange
for information on where donations can be dropped off. We ask that you please hand up to organizations supporting these efforts versus direct hand outs.

MEALS

Lunch/Dinner
Holy Trinity Lutheran Church
1 PM- 2 PM pick up

In light of the rotating meal program closure, sack
lunches and dinners will be provided by Harbor House
and their partners for pick up in the parking lot at
1 W Avenida de los Arboles, Thousand Oaks.

SANITATION

Holy Trinity Church will be providing a hand wash station in their Parking Lot

The County of Ventura is providing a hand-washing
station at 390 Arcturus St, Thousand Oaks.

Lutheran Social Services will be providing a hand wash station during their operating hours.
Please see below for more information.

MEDICAL SERVICES

Backpack Medicine/One Stop

The County of Ventura will be providing backpack medicine
and One Stop services.

Backpack Medicine
Monday, Thursday, Friday 8 am to 5 pm
Please contact: 805-515-6940

For One Stop Services please contact: 805-515-6940

ADDITIONAL RESOURCES

Lutheran Social Services

80 E Hilllcrest Dr #101, Thousand Oaks
Monday 9AM-12:30PM, 1:30-4:30PM*
Tuesday 9AM-12:30PM, 1:30-4:30PM*
Wednesday 9AM-12:30PM, 1:30-4:30PM*
Thursday CLOSED
Friday 9AM-12:30PM, 1:30-4:30PM*
Saturday CLOSED
Sunday CLOSED
*Afternoons are by appointment only

Please visit our Road to Reopening page for businesses. 

The California’s COVID-19 Rent Relief program is available to provide emergency rental assistance to California households and landlords impacted by the COVID-19 pandemic.

How to Apply:

Renters and landlords can determine eligibility and apply for funds directly at HousingIsKey.com.

Those who don't have access to the internet can call the CA COVID-19 Rent Relief Call Center, 1-833-430-2122 for information on the help center nearest to you to help you access an application.

Checklist:

Landlord Checklist - English - Spanish

Renter Checklist - English - Spanish

Visit our Business Information Page

The Ventura County Community Foundation, in coordination with the County of Ventura, Amgen Foundation, Southeast Ventura County YMCA, Give An Hour, and the Economic Development Collaborative, has launched the Ventura County Rapid Response Fund to support nonprofit organizations addressing the needs of individuals and families with food and housing support, childcare, wage replacement, mental health care, and more.  The fund will also go to supporting small businesses through this crisis.

The purpose of the Ventura County Rapid Response Fund is to support those organizations providing basic human needs to individuals, families, and small business in Ventura County.

Click the link below for details and more on how to apply:

https://vccf.org/ventura-county-community-foundation-response-to-covid-19/

***The Governor extended the rental moratorium for residential until June 30, 2021***

State Tenant and Landlord Resources 

Local Residential Moratorium Information 

The following is for informational purposes only. It is not intended to be legal advice. Please contact your personal attorney or legal aid resource for advice as to your particular situation.

On August 31, 2020, AB 3088 was signed into law, and as of October 1, 2020 is the only eviction moratorium program in place statewide. The law offers eviction protection through June 30, 2021. The text of the bill can be found here.

 The key elements of AB 3088 are as follows: -landlords were required to send a special notice by September 30 to tenants with unpaid rents. That notice outlines tenants’ rights under this new law -in order to be covered by AB 3088, tenants must document income loss due to COVID, and must pay 25% of any rent due between September 1, 2020 and January 31, 2021 -evictions for non-payment of rent can go forward if they are non-COVID related -there is a specific State law based hardship declaration form that tenants must provide to landlords: https://www.tobenerlaw.com/wp-content/uploads/2020/09/Sample_AB3088_Declaration.docx

Repayment Provisions

For unpaid rent accrued from March 1, 2020 through August 31, 2020, due to COVID related losses, where the tenant has submitted the appropriate hardship declaration, the amount owed shall be converted to commercial debt and is collectible through small claims court rather than an Unlawful Detainer action -the Thousand Oaks eviction moratorium provides for a six-month payback period without penalties or interest. Under the provisions of AB 3088, that payback period would begin on March 1, 2021.

The moratorium would provide an affirmative defense in any action brought prior to that time.

-For unpaid rent accrued from September 1, 2020 through January 31, 2021 due to COVID related losses, where the tenant has submitted a hardship declaration for each month of unpaid rent, and pays, prior to January 31, 2021, at least 25% of all rent due from September 1, 2020 through January 31, 2021, the amount owed shall be converted to commercial debt and can be recovered through small claims court, but cannot be used as the basis for eviction.

As of February 1, 2021, normal Unlawful Detainer rules will apply 

Where to Volunteer:

Harbor House: is providing sack lunches to those in need and you can make them at home!  Learn more and sign up by clicking “Lunch Sign Up” at www.harborhouseto.org

Manna Conejo: Healthy and want to volunteer: Visit website – mannaconejo.org  Pantry Helpers to bag food to be distributed to clients are needed: Tuesday: 10-3; Thursday: 10-4; Saturday: 10-1.

Food Share: setting-up, gathering names, manning entrance, manning exit, placing box of food into trunk of car, traffic control, breakdown and clean-up at these sites. These distributions will take place rain or shine for a total of four weeks.  

Pop-up Food Pantry:

• Santa Paula For Dealership, http://cerv.is/m?0303gfnTTHM
• Auto St. Thomas Aquinas – Ojai, http://cerv.is/m?0303g5Bw4vO
• Ventura Fairgrounds, http://cerv.is/m?0303g97JL2x

Homeless Support – Kindness/Care Kits:

• Help United Way of Ventura County support Healthcare for the Homeless services by purchasing care kits for homeless women and men. https://www.roonga.com/uwvchomelesscarekits

Meal/Food delivery:

• VCAAA - http://www.volunteerventuracounty.org/need/detail/?need_id=509581
• Caregivers - http://www.volunteerventuracounty.org/need/detail/?need_id=509249

Phone Support:

• Caregivers - http://www.volunteerventuracounty.org/need/detail/?need_id=509249
• FOOD Share, Daily reminder phone calls to senior clients – daily

Where to Donate:

• Ventura County Rapid Response Fund
  

  The Ventura County Community Foundation, in coordination with the County of Ventura, Amgen Foundation, Southeast Ventura County YMCA, Give An Hour, and the Economic Development Collaborative, has launched the Ventura County Rapid Response Fund to support nonprofit organizations addressing the needs of individuals and families with food and housing support, childcare, wage replacement, mental health care, and more.

  The purpose of the Ventura County Rapid Response Fund is to support those organizations providing basic human needs to individuals, families, and small business in Ventura County.

  
  
• Lutheran Social Services
  All drop-offs should be scheduled with Nathan. He can be contacted by phone at 805.497.6207 ext. 1064, or by email at nhickling@lsssc.org. In terms of hours for donations, drop-offs can be scheduled Monday through Wednesday as well as Friday. Afternoons are better, between the hours of 1:30-3:30pm.  Donations are to be dropped off at the rear entrance to practice social distancing.  lsssc.org/donate/
  
  
• Los Robles Hospital is accepting donations of:
  • Masks (specifically N95, Level II and Level III surgical masks)
  • -Isolation Gowns
  • Disposable Gloves
  • Protective Goggles
  • Eye and/or Face Shields
  • Industrial Soap
  • Antibacterial and/or Disinfectant Wipes
    
    For details on how to donate one of these items, please click here. 

Utilities: 

1. Edison: https://www.sce.com/business/Small-Business-Resources
2. SoCal Gas: https://www.socalgas.com/coronavirus