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Important Information About Fire Recovery Resources

fire buttonThe Hill and Woolsey Fires damaged or destroyed nearly 100 homes in the Thousand Oaks and Oak Park areas. With burned hillsides, some residents also need to be prepared to protect their homes form pending rains and potential debris flow.

Last month the City and County hosted a Fire Recovery Town Hall and the launch of our joint information website: We understand that recovery is a lengthy and sometimes complex process, and we are here to work with you for the long haul.

Where do I get Information?

    Please register at to receive important updates. This is your primary resource, with information on all aspects of recovery. This site includes Spanish language information.
  • The City of Thousand Oaks Website
    City-specific information (our goal is to reflect most City information on the site)
  • Thousand Oaks property owners with damaged or destroyed homes can visit the City's recovery page for forms and resources.
  • 211 resource and referral line (also at

How Can I Protect My Property from Rain and Debris Flow?

Pre-filled sandbags are available at the City's Municipal Service Center located at 1993 Rancho Conejo Blvd. (Visitor's Parking Lot). Residents can also fill their own sandbags at any Ventura County Fire Station during public operating hours. LA County residents can get sandbags at the following sites. The attached HomeOwners Guide explains how to effectively use sandbags and has other important information. Rains are currently expected the weekend after Thanksgiving.  

How do I Replace Documents, File Claims, Find Support?

What Help is Available for Businesses?

  • Visit the Disaster Recovery Center at the Janss Mall (see above)
  • Download Quick Guides to help Chambers and Small Businesses hit by a disaster. 888-MY-BIZ-HELP (888-692-4943)\
  • The Economic Development Collaborative of Ventura County (EDC-VC) has a links to disaster recovery resources on their website
  • Thousand Oaks business owners who have City-related questions can call Rosie Ornelas at (805) 449-2121

Important Links

Homeowner's Guide     Weather Channel     Recovery Town Hall Video     County/City Recovery Website     Evacuation and Road Closure Information