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New Mobile App Puts the City of Thousand Oaks at Your Fingertips

Let the City know about water waste, illegal dumping and more

ConnectTO app graphicIn addition to reporting things like graffiti, potholes, and overgrown or fallen City trees, residents can also report sustainability issues such as water waste and leaks through the City's new app, ConnectTO. Other things residents can report include street sweeping concerns, illegal dumping, violations such as unauthorized waste haulers leaving dumpsters in the street, and trash carts left out in the street for more than 24 hours.

The City just made it easier for residents to get help on these kinds of concerns quickly and conveniently through the free ConnectTO smartphone app.   ConnectTO streamlines service requests, allows photo posts, maps reported issues and lets users track resolution every step of the way. Additionally, it provides one-click access to key City resources like Council agendas, bus schedules and events. 

Nearly 40 percent of website visitors use their smart phone to access City information. The app is a way to engage with this growing mobile audience and ensure that more people have the City at their fingertips. To download the City of Thousand Oaks mobile app, visit your favorite app store and search for ConnecTO, or enter from your smartphone.

Residents can also submit service requests through the City’s website at

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