Service Request: ConnecTO

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Have you ever wanted to quickly report an issue – like a pothole or landscape problem – but didn’t know which phone number or email to use? That’s why we created ConnecTO, a simple, convenient tool that puts City Hall at your fingertips. You can submit a request by clicking here or using the Service Request button above.

streetsign Street Signs

grafiti Graffiti

tree2 Trees

trafficsignal Traffic Signals

pothole Potholes

landscaping Landscape

Click for Additional Service Request Topics

How Does It Work?

Access ConnecTO and enter your service request information. It's fast and easy! You can provide additional details as you wish, and even attach a photo.   

Your request is then routed to Thousand Oaks team members responsible for addressing your concern.  You can also track the status and resolution of your request.