Water Conservation

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report a leak buttonMany parts of California, including Thousand Oaks, are still experiencing severe drought conditions. The State Water Resources Control Board (State) recently extended the drought emergency through January 2017, but allowed water utilities to self-certify their own water-use reduction requirement through January 2017, based on local water supply conditions projected over the next three years. According to the criteria established by the State, the City has adequate short-term water supplies. Therefore, the Thousand Oaks City Council downgraded from Level 2 to Level 1 Water Supply Shortage.

 This change will allow outside irrigation three times a week during the summer and two times a week in the winter for up to 15 minutes per station.  California American Water and California Water Service Company also now allow outside irrigation three days a week with prescribed watering days for CalAm customers. (For more specifics on their policies, please contact the respective companies.However, it is our responsibility to plan for the long term and prepare to meet stronger, permanent conservation standards expected from the State later in 2017.

In May 2015, the Thousand Oaks City Council adopted a Drought Action Plan to supplement the permanent water conservation measures adopted by ordinance in 2009.  Those measures are still in effect. In early 2017, the state will release new conservation standards based on the latest rain and snowfall.

The City is encouraging residents and businesses to continue to embrace water conservation as a way of life and recognize that we are still in a drought. We will continue to assist our residents and businesses with conservation programs such as free water surveys, letters to inform residents of potential leaks, and conservation tipsThe City is taking every step possible to reduce water consumption, but we need your help in meeting this challenge.

 For more information on specific water conservation topics, please click on one of the following links:

Level One and Permanent Water Conservation Ordinance Highlights

  • Outdoor watering restricted to 3 days a week, for no more than 15 minutes per station.
  • Outdoor irrigation prohibited between 9 am – 5 pm.
  • No watering during or 48 hours after any rain.
  • No excessive runoff.
  • No washing down of hard or paved surfaces.
  • Leaks must be fixed within 72 hours.

Click here for Frequently Asked Questions (FAQs)

Enforcement will be focused on voluntary compliance through education, but fines of up to $500 per occurrence will be levied on repeat offenders.

Check our Calendar frequently for the latest workshops and presentations regarding water conservation related issues. 

How can I obtain an application for hardship waiver in regard to the new City of Thousand Oaks Water Conservation Ordinance Requirements?

Please download a Hardship Waiver Application [PDF]. Please fill out and return to the Public Works Department at the City of Thousand Oaks.  Please note: This waiver is only applicable to City of Thousand Oaks water customers. If you are a customer of either California American Water or California Water Service, please contact them to obtain a Hardship Waiver Application.


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