For persons wishing to file a claim against the City, a General Claim Form* must be completed and submitted to the City Clerk Department. The City is prohibited from providing you with legal advice. The California Government Code beginning with Section 900 concerns claims against public entities. Your attention is drawn to the following provisions:

Claims relating to causes of action for death or injury to a person or damage to personal property or growing crops must be presented to the City no later than six months after the incident date.

Claims relating to any cause of action other than those for death or injury to a person or damage to personal property must be presented no later than one year after the incident date (California Government Code Section 911.2). Claims related to incidents at the Los Robles Golf Course require an additional form, which is available at the pro-shop, and two photos taken by Golf Course staff.

Once claims are received by City Clerk Department, claims are referred to the City Attorney’s Office. The City Attorney's Office conducts an investigation into the information in your claim. Your claim form is generally your only opportunity to present information you wish the City to consider. The City Attorney's Office makes a recommendation to the City Council based upon the information obtained and the laws of California.

The City must act within forty-five days after you submit your claim (California Government Code Section 911.6). If the City fails to act within forty-five days, the claim is deemed to have been denied as a matter of law (California Government Code Section 911.6).

*If you do not have Adobe Acrobat Reader® click below for information on how to download a free copy of Adobe Acrobat Reader to view PDF files. Forms are also available from the City Clerk Department.